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Caring for your Photogem

Your Photogem jewellery should be handled with care at all times.

Your image has been sealed with a special kind of resin and if treated with care will last for a very long time. All Photogems start off very shiny but the surface will naturally dull after constant wear. Please be very careful not to allow your sealed image to come in contact with the following:

Perfume, Essential Oils, Moisturiser, Alcohol, Chlorine and Acid. If so the resin may show sign of pitting or fogging.

 

All sterling silver will tarnish over time, but it will happen much faster when it comes into contact with agents such as perfume, salty air, sulphur, skin creams, hairspray, chlorine and acidic skin ph. The amount of tarnishing (oxidation) that occurs is dependent on the skin and care habits of the wearer. Tarnishing is therefore not a manufacturing fault.

We also recommend that you do not wear your jewellery whilst bathing or during sporting activities.

Always undo the buckle to remove your bracelet.

How should I store my Photogem jewellery?

Jewellery should be stored away from natural sunlight and heat, in a protective (lined) jewellery box.  It can also be stored in a plastic ziplock bag made of Mylar or polyethylene. Never use polyvinyl plastic bags, such as bin liners as they contain sulphur compounds, which will make sterling silver tarnish faster. Do not store your jewellery in the bathroom.

How should I clean and care for my Photogem jewellery?

In order to care for Photogem products, we recommend using a polishing cloth regularly to prevent the natural process of tarnishing but please be careful not to rub the sealed image. Clean your jewellery using lukewarm soapy water and a soft cloth, but ensure that your jewellery is never submerged. We do not recommend the use of silver polish and silver dip as this may tarnish your sealed image.  We also strongly advise against exposing the jewellery to harsh chemicals, including ammonia, bleach, chlorine, salt water and essential oils. Photogem encourages customers to remove the jewellery prior to cleaning, bathing and swimming and ensure that the jewellery is not exposed to UV light, hairspray, perfume and cosmetics.